Help
Support.
We're a small team and we read every message. Most questions get a reply within a couple of working days.
Common questions
- I lost an API key secret. Can you send it again?
- No — we store only a hash of each key, never the secret, so nobody can recover it. Open the keys dashboard, rotate the key to get a fresh secret, then revoke the old one.
- How do I change or cancel my plan?
- Everything is on the billing page — upgrade, switch cadence, or cancel through the payment portal.
- How is my data handled?
- See our privacy policy. We don't run ads or third-party tracking.
Prefer post? Our registered address is on the imprint. Reach us by email at support@booqit.online.